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This store has earned the following certifications.
PaylessHere Furniture / PaylessHere Furniture-1
【Safe and Harmless】 Our mattress has been certified by CertiPUR-US, ensuring it is free of harmful substances such as formaldehyde, mercury, and other heavy metals. You can use our mattress worry-free.
【High-Qualityand Standardized】 Our mattress is 8 inches thick, featuring 2 inches of cooling gel memory foam and 6 inches of dense support foam. Made to strict standard sizes, it fits any standard bed frame. The memory foam adapts to your body’s contours, providing better support and comfort.
【Easy to Install】 Our mattress comes compressed in a sturdy plastic bag and conveniently boxed. Before unpacking, you can easily move it to any room. Simply open the bag, and let the mattress unfold naturally. It's as simple as that.
【Comfortable and Breathable】 The gel memory foam adapts to the environment, maintaining the ideal sleeping temperature. The soft, high-quality fabric ensures breathability, offering a comfortable sleep experience all year round.
【Quick Setup and Odor Elimination】 Please allow 4-6 hours for your mattress to regain its original shape. It typically takes 72 hours for any odor to dissipate. Any smell should be gone within this time frame. If you have any issues, don’t hesitate to contact us for assistance.
【Contact Us for Any Help】 If you have any concerns or questions about your mattress, feel free to reach out to us.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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