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This store has earned the following certifications.
Olee Sleep Tutorials / Omega Hybrid
Hundreds of 1.8mm and 2mm individual pocket coils are arranged in a strategic 5-zone design on the Z-HOM queen-size mattress. This arrangement ensures that the mattress conforms perfectly to the size, shape, and weight of your body, from head to toe. Say goodbye to uncomfortable sleeping positions and experience all-night comfort and effective pressure relief.
Individually wrapped springs in the Z-HOM hybrid mattress operate independently, preventing the movement of one sleeper from disturbing another. This unique feature allows for a more peaceful and undisturbed sleep, whether you're tossing, turning, or getting in and out of bed. The mattress is also wrapped in a breathable knitted cover and luxury multi-layer foams, providing a perfect blend of sink-in softness and supportive firmness.
The Z-HOM queen-size mattress has been approved by CertiPUR-US, ensuring that all foams are free of harmful substances, making it safe and suitable for all. The skin-friendly knitted euro top cover is ideal for allergy sufferers, while high-quality steel springs prevent rust and deformation. Enhanced peace of mind comes with a 10-year limited warranty and a 30-night hassle-free trial.
The Z-HOM mattress queen size achieves the perfect balance of comfort and support by combining the benefits of several different foams with the support of an innerspring system. This medium soft feel is ideal for back and stomach sleepers, keeping your body and spine aligned and relieving pressure. The 10-inch thickness makes it easy to match with various bed frames, such as slatted bases, bunk bases, metal frame bases, or adjustable bed frames.
The mattress arrives compressed, vacuum sealed, and neatly rolled up in a box for efficient door-to-door delivery. Setting up the mattress is simple, and with proper time to expand, you can enjoy a comfortable sleep. We provide a 72-hour wait period for the mattress to fully expand, ensuring maximum comfort. Additionally, a 10-year limited warranty and a hassle-free 30-night trial offer complete peace of mind. If you have any questions or issues, don't hesitate to contact us.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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